Certified Customer Service Leader (CCSL)
The Service Quality Institute has garnered international recognition as an educational leader in customer service management, strategy, and the science of interpersonal communication and helping people believe in themselves. Our certified customer service experts continue our tradition of excellence every day in their field. Our diverse range of topics and innovative approach to educating and informing our attendees gives your associates the confidence and knowledge base to wow both customers and their superiors.
Take a moment to view our current schedule of both employee and management seminars. Reservations are limited, so be sure to schedule your management or employee team in advance.
Service Quality Institute
9201 E. Bloomington Freeway
Minneapolis, MN 55420 USA
Below is the information for the CCST for May 1 – 4, 2017. Hotel/Confirmed: Holiday Inn Express & Suites Bloomington Minneapolis, Area West 7770 Johnson Avenue S. (Off Hwy 494 & France Ave S) Bloomington, MN 55434 Rooms are $92.00 per night (average rate is from $141.00 – 147.00). Below is the booking information. The Group code is SQI www.hiexpress.com/mspbloomington enter in the dates and the code. For those that would like to call the hotel directly they would call 952-893-9999 and ask for the Service Quality Group