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HR Training and Leadership Development Programs and DISC Training

We provide training tools and products to accelerate organizational performance

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  • ASSESSMENTS
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Customer Service Assessments

Customer Service IndexCustomer Service Index

This assessment is targeted for people working in customer service and measures 6 cognitive dimensions, 12 emotional intelligence factors and 22 soft skills that are related to superior performance on and off the job.

Customer Service Index Cost: $45

 

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Spectrum Customer Service IndexSpectrum Customer Service Index

This report is a combination of behaviors, motivators and axiology. It is targeted for people who work in customer service. It measures • 7 different key drivers that most influence a person’s life choices, decisions and actions. • 15 factors that demonstrate how people act and communicate verbally and nonverbally, both on and off the job. • 56 soft skills that are related to superior performance.

Spectrum Customer Service Index Cost: $75

Buy Now

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Categories

  • HOME
    • CONTACT
    • Store Home
    • Exit to Main Website
  • BOOKS
    • Greg’s Books
    • Audio/Videos
    • Special Reports/Downloads
  • TRAINING
    • Online Courses
    • Facilitator Training Kits
    • Customer Service Programs
    • Customer Service 12-DVD Library
    • Business Bootcamp
    • Employee Retention
  • DISC MATERIALS
    • All DISC Materials
    • DISC Facilitator Kit
    • DISC PowerPoint Slides
    • DISC Workbook
  • CERTIFICATION
    • DISC Webinar Certification
    • Master Virtual DISC Certification
    • Self-Study DISC Certification
    • Driving Forces Live Training
    • Driving Forces Self-Study
    • Emotional Intelligence (EQ)
    • Customer Service Certification Courses
  • ASSESSMENTS
    • Sample Assessments
    • AstraZeneca DISC Report
    • Basic DISC Report (12 pages)
    • Standard DISC Report (22 pages)
    • Self-Scoring Paper DISC
    • Assessment Center Login
  • SALE
    • On Sale!
    • Free Ebook
  • Log In

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Chart Your Course International Inc.
Phone: 770-860-9464 and 800-821-2487

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