Customer Service Training DVD’s
Each Library Includes:
- 12 DVD’s
- 12 Discussion Guides
- 12 Answer Sheets
- Facilitator Guide (70 pages)
- PowerPoint slide presentation for each video
- Color Certificate of Training
- FREE technical support
- Each DVD includes both English and Spanish versions
- FREE worldwide shipping
- LIFETIME Guarantee
A Complete Customer Service Training Video Program
(Preview videos by clicking on video titles)
When You Purchase the 12-Video Customer Service Video Library You Also Receive these Special Bonuses. . .
12 Discussion Guides
Each guide will help you promote group participation through active involvement and guided discussion. You are free to make copies of the discussion guides for each participant and have them fill out the questions at the end of the session. Includes answer sheets in both English and Spanish. Provided on a CD/Secret website.
A Comprehensive 70-page Facilitator Manual
Full of exercises, tips, instructions and expert advice on how to get the maximum benefit from your sessions and achieve a memorable and successful training program. Provided on a CD/Secret website.
12 Full-Color PowerPoint Presentations
Your facilitators can use these presentations to add visual impact to their sessions. There is a different presentation for each of the 12 videos, which you can easily print as overheads or handouts, or project from your computer. Provided on a CD/Secret website.
Color Certificate of Accomplishment
People like to receive diplomas and recognition. We have designed an attractive, color Certificate of Accomplishment. You can print as many copies as you want and give it to the employees who complete the Service First Video Library. Provided on a CD/Secret website.
Your Secret Password
We provide you access to the private section on our web site where you can download these bonuses as well as additional materials to enhance your training program.
FREE, Unlimited Technical Support
As a video library customer, you will be able to get in touch with with our international team of support professionals to answer all your questions and give recommendations on how to get the most out of your video library.[/stextbox]