Description
The New Leader: Bringing Creativity and Innovation to the Workplace offers something for those who are trying to understand and manage organizational change. Here is a three-step change management process that will enable your operation to become an innovative organization focusing on the process or organizational change, steps of change management and the importance of organization change in organizations.
This book is written in an enthusiastic, informative and highly practical style complete with examples of organization change in the workplace. The author’s first hand experiences leading change and innovation provides an inside-out approach, showing how to transform organizations and energize your organization and your leadership skills.
Specific benefits from this book:
- Discover how to get a high level of employee involvement
- Learn the techniques for managing change and leading change from the inside out
- Discover the key transformational leadership skills needed for today’s business transformations
- Learn how to build trust and remove barriers and obstacles
- How to build effective teams and teamwork
- Understand how employee suggestion programs improve productivity and help lead change
- The traits of an innovative change management leader
- How to build trust
- The key steps on managing change and innovation
- How to improve your effectiveness as a change agent
- Discover how to capture and transform ideas into valuable products and services
- Learn organization change approaches that change organizational barriers
TABLE OF CONTENTS
Chapter 1‑ Capturing the Innovative Spirit
- Secret of Success: The Innovative Power of Ideas
- Tremendous Potential
- Guiding Principles
- Innovative Environment: The Framework of Success
- Accessibility
- Information
- Motivation
- American Ingenuity
Chapter 2 ‑ Reinventing How We Work
- The Changing Work Environment
- Lost Customer Focus
- The Journey Along the Highway of the Future
- Schools of Fish: Managing Change
- Motorcycle Management: The Harley-Davidson Store
- The World’s Best Managed City-Phoenix, Arizona
- Innovative Ways to Improve Customer Service
Chapter 3 ‑ Standing at the Doorstep of Opportunity
- It Can’t Be Done!
- A World In Transition: Locomotive of Change
- Managing at the Speed of Light
- Survival of the Fit and the Fast
- Key Trends and Findings
- Earning Depends of Learning
- Crisis or Opportunity?
Chapter 4 ‑ Meeting Bureaucracy: The Good, the Bad and the Indifferent
- The “Art of Raising Hogs”
- Bureaucracy: Myth and Reality
- Duty, Honor and Country
- The New Bureaucracy
- Symptoms of a Debilitating Disease
- Gammon’s Law: Theory of Bureaucratic Displacement
- Economic Black Holes
Chapter 5 ‑ Innovative Leadership: Steering the Ship
- The Lights are On but Nobody is Home
- More Leaders Needed
- Passionate Leadership
- The Traits of an Innovative Leader
- The Beatitudes of Leadership
- Innovative Leadership Assessment
Chapter 6 ‑ Barriers to Innovation and Creativity
- Removing Barriers to Change
- Vampire Functions
- Vampire Extermination Expeditions
- Trust Building: The Foundation for Innovation
- Rewarding Mistakes
- Solving Crime Using Common Sense-Charleston S.C.
- How to Kill Motivation
- Taming the Paperwork Monster
Chapter 7 ‑ Providing Direction and Managing Information
- Businesses Need a New Vision
- Creating a Vision Statement
- Keeping the Ship on Course-Change Management
- Managing Change Along the Information Superhighway
- Tools for a New Working World
- How to Improve Communication
- Communication Checklist
- The Right Way to Manage Meetings
- How to Use Meeting Facilitators
Chapter 8 – Building a Foundation for the Future
- Heroine of Educational Reform
- Education or Incarceration?
- The Future Begins with Kindergarten
- Electronic Summer Camp
- Employee Benefit Plans for Working Parents
- Issues Affecting Working Women
- Family Work Issues
- Child Care Worries
Chapter 9 ‑ Creating the High Performance Organization
- Putting Quality to Work
- The Missing Ingredient
- Total Quality Management
- Keys to Success
- Worker Empowerment that Works
- Teaming Up With Teamwork
- Avoiding Workteam Pitfalls
- Project by Project Improvement Process
- The Team Charter
Chapter 10 ‑ Innovation: A New Definition for New Times
- What is Innovation?
- Innovation, Creativity and the Plumbing Business
- Innovation Explained
- Tale of Two Organizations
- Steps Toward Successful Innovation
- The Innovation Process
- Ordinary to Extraordinary
Chapter 11 ‑ The Gold Mine in People’s Ideas
- Bridging the Potential Gap
- Traditional Employee Involvement Programs
- The Bottom-Up Approach to Change
- The Zest Factor
- Idea Programs: Making Work Fun
- Slicing Through Administrative Trivia
- Getting MAD at Pacific Bell
Chapter 12 ‑ Transforming Workers to Winners
- Bad Attitudes
- The Role of Motivation
- The Motivation Process
- Money as a Motivator
- The Importance of Trust
- How to Motivate People–The Pride System
- The Innovative Power of Recognition and Rewards
What Others Are Saying
“Greg Smith’s insightful book provides innovative solutions and answers to the perplexing problems facing governmental organization’s in America today.”
Max Cleland, Former U.S. Senator
“Create an energized work environment by capturing and implementing the ideas of your people. Greg’s book will show you how.”
Ronald W. Bush, President, DeVry Institute of Technology
“Finally, a book with practical advice backed by an author with real life experience and credibility.”
R. B. Hagen, Sweetheart Cup Company
“If you only wanted one comprehensive book on leadership, this is the book to read. Greg provides creative ways to plow through bureaucracy, tap the creative essence of the individual and transform the world of work into productive environments.”
William B. Harber, Clayton State College
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