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HR Training and Leadership Development Programs and DISC Training

We provide training tools and products to accelerate organizational performance

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SERVICE FIRST VIDEO ONLINE LIBRARY

$97.00

The Service First Video Library can be used by any type of organization to improve customer service because the concepts and vignettes are generic and cover every segment of the marketplace.  It is priced on a per person basis.  Send us a list of names and emails for those you want to take the course.

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Description

Description

Click Here for a Preview

Purchase The Service First Video Online Library and receive:

Learn the art of customer service resource filled with instruction guides, exercises, insights, and expertise that guarantees success beyond expectation.

Benefits of The Service First Video Library Include:

  • Hundreds if of ideas to help your deliver outstanding customer service
  • How to handle complaints masterfully to avoid losing customers
  • Four skills to develop team work and skyrocket performance
  • Mastering service recovery when you make a mistake
  • 6 Steps to calm down an irate customer

A certificate of accomplishment is provided upon completion of the program.

Contact us for more information

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Categories

  • HOME
    • CONTACT
    • Store Home
    • Exit to Main Website
  • BOOKS
    • Greg’s Books
    • Audio/Videos
    • Special Reports/Downloads
  • TRAINING
    • Online Courses
    • Facilitator Training Kits
    • Customer Service Programs
    • Customer Service 12-DVD Library
    • Business Bootcamp
    • Employee Retention
  • DISC MATERIALS
    • All DISC Materials
    • DISC Facilitator Kit
    • DISC PowerPoint Slides
    • DISC Workbook
  • CERTIFICATION
    • DISC Webinar Certification
    • Master Virtual DISC Certification
    • Self-Study DISC Certification
    • Driving Forces Live Training
    • Driving Forces Self-Study
    • Emotional Intelligence (EQ)
    • Customer Service Certification Courses
  • ASSESSMENTS
    • Sample Assessments
    • AstraZeneca DISC Report
    • Basic DISC Report (12 pages)
    • Standard DISC Report (22 pages)
    • Self-Scoring Paper DISC
    • Assessment Center Login
  • SALE
    • On Sale!
    • Free Ebook
  • Log In

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Chart Your Course International Inc.
Phone: 770-860-9464 and 800-821-2487

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