Feelings for Professionals has three main objectives:
- Change attitudes and behaviors.
- Provide leading edge customer service skills and principles.
- Increase the self-worth, pride, and professionalism of every person within your organization.
Feelings is designed and written specifically for your front-line personnel. It is not written for upper management, although all employees must participate. There are more advanced seminars and consulting services available for middle and upper management. It’s a structured approach to teaching superior customer service skills to every employee in your organization!
About Feelings for Professionals
Many employee training programs are dull, technical, sophisticated and boring. Keeping the target audience in mind, FEELINGS is designed to be fun, stimulating, and entertaining for the employees. They learn and retain many new skills that benefit them both personally and professionally. It builds spirit and gets their hearts pumping faster. You will see an immediate improvement in behavior and attitudes. Your employees will care more about their customers and about their jobs.
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