Description
A Performance Management Solution Guide
for Managing People
Solutions for Improving Performance and Solving People Issues
Reasons You Need This Book
- Provides tried and true steps
- Saves time and makes you more responsive
- Improves your management skills by following tried and true procedures
- Avoid legal issues and insure you are in compliance with major laws and regulations
- Improve job performance and productivity
- Avoid losing face and credibility because you don’t know the right answer
- Improve your ability to solve sensitive issues
- Avoid making the wrong decision which will save you money
Interviewing Job Candidates
Here is a list of tried-and-true interview questions you can safely ask which will help you select the best candidates during your interview process.
What Not to Ask During an Interview
Here are the questions you should never ask during the interview process. Asking one of these questions can put you in legal jeopardy.
New Employee Orientation Checklist
The “first day” is always a challenge. This section addresses all the things a new employee needs to know for smooth transition including forms, benefits, and guidelines for the work environment. Create a good orientation program and improve your retention rates.
How to Build Trust
Trust is a vital component between a supervisor and their employees. Here are nine suggestions you can implement which will help you relate to your employees as an honest, trustworthy leader.
How to Develop an Incentive Program
All good businesses have at least one or two! No matter what type of program you have, designing that program is critical to its success.
Managing Negative Employees
Ignoring or tolerating these problem individuals and the atmosphere they create can quickly result in dissatisfaction among other employees. Here are some tips you might consider when faced with this challenging situation.
Managing Conflict
Conflict in the workplace is a reality—it does not magically go away if ignored. When handling conflict, here are proven guidelines that apply.
Creating a Productive Workplace
Discover “The Pride System,” a five-step process which will assist you in this challenging endeavor.
Improving Your Coaching and Counseling Skills
Job related behavior problems cause a heap of headaches. The TARGET method has been developed to assist you with this important responsibility. Improve your ability to manage others by following a fail safe method used by thousands of managers.
Leadership Guide for New Supervisors
Whether this is your first supervisory position, or you are an experienced manager, here are some ideas which will help you build trust and credibility as a leader.
Retaining Entry-Level Workers
Here are dozens of tips to consider as you strive to attract and keep entry-level workers. These apply to businesses of any size.
Handling Employee Complaints
There is no surefire formula for handling employee complaints. But this section contains one method, which may prove successful as you work through this process.
Discipline/Discharge Checklist
Here are 25 thought-provoking questions you may want to examine carefully before taking discipline or discharge action against an employee. These questions may help you avoid some hidden pitfalls in the process.
Discharge Process
Here are eight concise steps to a successful discharge process…Review, investigate, document, etc.
The Family and Medical Leave Act (FMLA)
This section highlights and explains the ten sections provided under this Act.
Analysis of the Family and Medical Leave Act
This section discusses eligible employees and small worksite exceptions to coverage, and events for which a leave may be taken.
Manage Your Performance Problems
What type of behavior requires intervention? Anything that disrupts the office, impacts productivity, or poses a threat to other employees. When handling unsatisfactory behavior, certain guidelines apply.
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